Privacy Policy
At Madhuban Resort & Spa, we value the privacy and trust of our guests. This Privacy Policy explains how we collect, use, protect, and manage your personal information while you interact with our website, services, bookings, and hospitality experiences.
1. Information We Collect
We may collect personal information such as your name, phone number, email address, booking details, payment information, and preferences when you contact us, make reservations, or use our services.
2. How We Use Your Information
Your information is used to confirm reservations, improve guest experiences, process payments, provide customer support, and send important service updates related to your stay or inquiry.
3. Guest Data Protection
Madhuban Resort & Spa takes appropriate security measures to protect guest information from unauthorized access, misuse, disclosure, or alteration. Your privacy and safety remain our priority.
4. Payment Security
All online payments and transactions are processed through secure payment gateways. We do not store sensitive banking or card details beyond what is required for authorized processing.
5. Cookies & Website Usage
Our website may use cookies and analytics tools to improve browsing experience, understand visitor behavior, and enhance website performance for better hospitality services.
6. Third-Party Services
We may use trusted third-party platforms for booking systems, payment processing, analytics, and communication services. These providers follow appropriate privacy and security practices.
7. Marketing Communication
Guests may occasionally receive promotional offers, resort updates, event information, or hospitality announcements. You can opt out of marketing communication anytime.
8. Information Sharing
Madhuban Resort & Spa does not sell or rent guest information to third parties. Information may only be shared when legally required or necessary for service-related operations.
9. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately after being published on the website.
10. Contact Information
For privacy-related concerns, booking assistance, or questions regarding your personal information, guests can contact Madhuban Resort & Spa directly through our official website.
Your Privacy Matters To Us
We are committed to maintaining transparency, trust, and protection of your personal information while delivering premium hospitality experiences at Madhuban Resort & Spa.
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