Terms & Conditions
Welcome to Madhuban Resort & Spa. By accessing our website, booking rooms, dining, spa services, events, or using any of our facilities, you agree to follow the terms and conditions mentioned below.
1. Booking Policy
All room bookings are subject to availability and confirmation from Madhuban Resort & Spa. Guests must provide accurate information during reservation. The resort reserves the right to cancel bookings in case of incorrect details or policy violations.
2. Check-In & Check-Out
Standard check-in time is 2:00 PM and check-out time is 11:00 AM. Early check-in or late check-out requests depend on room availability and may include additional charges.
3. Payment Terms
Guests are required to complete payment as per booking terms. Madhuban Resort & Spa accepts online payments, cards, UPI, and cash payments. Taxes and additional service charges may apply.
4. Cancellation & Refund
Cancellation requests must be made within the applicable cancellation period. Refund eligibility depends on the booking type, seasonal offers, and cancellation timing. Processing time may vary depending on payment method.
5. Guest Responsibilities
Guests are expected to maintain proper conduct and respect resort property, staff, and other visitors. Any damage caused intentionally may result in additional charges or removal from the premises.
6. Resort Facilities
Access to swimming pool, spa, gym, restaurant, banquet areas, and other resort facilities may be subject to operational timings and resort guidelines. Safety rules must be followed at all times.
7. Privacy & Security
Madhuban Resort & Spa values guest privacy. Personal details shared during reservations or inquiries are used only for booking, communication, and service purposes in accordance with applicable laws.
8. Website Usage
All content, images, branding, and design available on this website belong to Madhuban Resort & Spa. Unauthorized copying, misuse, or reproduction of website content is prohibited.
9. Liability Disclaimer
The resort shall not be responsible for loss of personal belongings, unforeseen travel disruptions, weather conditions, or events beyond reasonable control. Guests are advised to keep valuables secure.
10. Policy Updates
Madhuban Resort & Spa reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website or resort services implies acceptance of updated terms.
Need Assistance?
For booking support, event inquiries, or policy-related questions, please contact Madhuban Resort & Spa directly through our official website.
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